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Matt Lindsey is an experienced professional with a strong background in customer service, technical support, and operational management. Currently serving as a Customer Service Team Leader at Liveops, Inc., Matt has successfully created diverse reports using Salesforce, enhancing data analysis and driving a 10% increase in overall satisfaction. Previous roles include Office Manager at See the sea rx, where Matt automated office operations and managed electronic customer records, and Information Technology Support Specialist at Randstad, focusing on troubleshooting and ensuring data security. Additionally, experience as a Desktop Support Specialist and Technical Support Specialist has honed Matt's troubleshooting skills, particularly with macOS systems. Earlier in the career, contributions as an Instructional Designer at SYKES resulted in a significant reduction in onboarding time for new hires by developing effective training materials.