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Andres Bermudez Rodriguez is an experienced professional in client services and operations management, currently serving as Client Services Manager at Hire Horatio CX since October 2023. Prior roles include Operations Manager at IntouchCX, where responsibilities encompassed client service delivery and managing senior team managers to ensure operational effectiveness. As Regional Operations Manager for Huawei Latinoamérica, Andres maintained well-organized records and oversaw daily operations while managing HR matters. A history of significant achievements includes improving operational efficiency at Sutherland and developing customer outreach strategies at CCR BPO. Andres holds degrees in Financial Administration and Industrial Engineering, alongside a diploma in Business Management.