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Glenn Hardison is an experienced IT professional currently serving as an Enterprise Messaging & Collaboration System Specialist and also previously as a Help Desk Support Technician at Wake County since April 2022. Prior to this role, Glenn worked as IT Support at Mindpath Health and gained valuable experience as a Desktop Support Technician at Continuum Global Solutions and Conduent, where notable achievements included leading a large-scale transition to remote work during the Covid-19 pandemic and facilitating smooth divestitures of IT assets. Glenn's extensive background also encompasses customer service and technical support roles at Best Buy and Xerox, where skills in training, troubleshooting, and enhancing customer satisfaction were honed. Glenn holds an Associate's Degree in Business Administration and Management and an Associate's Degree in General Studies from Pitt Community College.