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Margot Schips is an experienced professional in software support and customer service, currently serving as a Software Support Specialist at Vermont Information Processing since June 2019. Previous roles include Sales & Service Specialist II at Gardener's Supply Company, where Margot excelled in customer service and training new employees, and Programmer at the University of Vermont Grossman School of Business, providing SQL database support and researching SharePoint solutions. Earlier experiences as a Help Desk Specialist at both the University of Vermont and Downs Rachlin Martin PLLC involved supporting applications and hardware, while Margot also demonstrated leadership as Music Director at Hall Communications, Inc., achieving top Arbitron rankings. Margot holds a Bachelor of Science degree in Computer Science from the University of Vermont.