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Andreea Manolache is a seasoned professional with extensive experience in customer success and support within the travel and technology sectors. Currently serving as the Head of Customer Success at VA | Amazon Agency since March 2021, Andreea has previously held roles such as Tech Support Team Supervisor and Technical Support Assistant. Prior experience includes a significant tenure at Booking.com from January 2015 to November 2020, where Andreea excelled as an EMEA Advanced Roles Trainer, delivering over 50 training sessions and achieving top performance as a Senior Partner Support Specialist. Additionally, Andreea has a background in business operations as the owner of Express Travel Agency, and extensive experience in various travel-related roles since 1995. Andreea holds a degree in the Travel and Tourism Industry and has completed management training for travel agencies.