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Omar Casillas is an experienced information technology professional currently serving as an Adjunct Instructor at the California Institute of Arts & Technology and as the Information Technology Service Desk Team Lead at the University of California, Los Angeles since April 2022. With a background that includes roles such as Information Technology Engineer at FIT Solutions, LLC, and multiple positions at UCLA, Omar has developed expertise in managing service desk operations, technical support, and system maintenance, particularly with tools like Azure Active Directory, Microsoft Endpoint Management, and SCCM. Omar's educational background includes a Bachelor of Science in Molecular, Cell, and Developmental Biology from UCLA.