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Daniel Tapia is a System Support Specialist and Project Administrator at Trakwell.aiâ„¢, where responsibilities include providing support through various channels, supervising development communications, and conducting custom audits of systems. Previously, Daniel worked as a Technical Support Agent at DesktopShipper, offering assistance with software and hardware issues while reviewing code and verifying connections. Daniel holds a Bachelor of Science degree in Computer Science from Western Oregon University, completed in 2018.