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Allison Reid is an experienced customer service professional currently serving as a Customer Care Officer at National Water Commission since September 2022, where responsibilities include providing information about company policies and communicating with customers through various mediums. Previously, Allison held multiple positions at National Water Commission, including Clerical Officer and Acting Telephone Operator, focusing on complaint management and customer inquiries. Additional experience includes roles as an Entrepreneur at Reid Telecom, Medical Health Records Clerk at Spanish Town Hospital, and Executive Administrative Assistant at Day & Night Computers/Telecom. Allison holds a Bachelor’s degree in Computer Applications and Business Studies from Portmore Community College, along with an Associate Degree in the same field, and several high school diplomas.