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Zach Dugan is currently working at Tessco Technologies as a Technical Lead / Technical Coordinator, responsible for troubleshooting internal software-related issues and evaluating and repairing Tessco-issued hardware. Before joining Tessco, Zach worked at Corporate Coverage as a Benefit Analyst and HSA SME & IT Specialist, where Zach automated data entry processes, resolved first-level IT problems, and served as a Subject-Matter Expert on Health Savings Accounts. Zach holds a Bachelor of Science in Business Administration and Management from Stevenson University.