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Tuure Pitkänen has a diverse work experience spanning various roles and industries. Tuure currently works at M-Files as a Senior Customer Success Manager, where they work with a diverse group of customers, addresses customer feedback, advises customers on change leadership, and drives user adoption of M-Files. Prior to this, they worked as a Customer Success Manager at M-Files, where they ensured customer satisfaction and assisted with product adoption. Tuure also worked as a Trainer at M-Files, delivering training sessions on various topics.

Tuure also has experience outside of M-Files. Tuure worked as a Trainer at the improvAcademy, teaching English language improv and coaching an improv team. Tuure also served as a Political Assistant at MP Oras Tynkkynen & Deputy Mayor Olli-Poika Parviainen and as Secretary General at Tamy - Student Union of the University of Tampere, where they supervised employees and managed personnel administration and budgeting. Tuure was also an Executive Board Member at the National Union of University Students in Finland and a Board Member at Tamy - Student Union of the University of Tampere.

Additionally, Tuure has worked as a Trainee at the Finnish Embassy in Damascus, Syria, and as a Voluntary Worker at Deepalaya. Tuure was also the Vice President of Outgoing Exchange at AIESEC Tampere, where they promoted AIESEC programs, selected trainees, managed the local committee, and marketed opportunities to students.

Tuure Pitkänen's education history includes a Master of Administrative Science degree in Higher Education/Higher Education Administration from the University of Tampere, which they obtained from 2012 to 2015. Prior to that, they completed a Master of Social Sciences degree in Sociology, administrative science from the same university, from 2001 to 2010.

In addition to their formal education, Pitkänen has obtained several certifications. These include Certified Change Leader from M-Files in October 2022, Business Fundamentals for Customer Success Managers from LinkedIn in September 2021, Onboarding and Adoption Best Practices for Customer Success Management from LinkedIn in September 2021, Change Management Foundations from LinkedIn in August 2021, Mastership in Customer Success from Winning by Design in May 2021.

Pitkänen has also obtained various certifications related to M-Files, such as M-Files QMS User, M-Files Business Administrator, M-Files IT Administrator, and M-Files User from M-Files Corporation, all of which were obtained in January and February 2016. Additionally, they have received certifications from Code School, including CSS Cross-Country, Journey Into Mobile, and front-end-foundations, which were all obtained in June 2015.