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Nicole Thompson is a Customer Success Manager at Tesorio, having joined in November 2022, and serves as the Disclosure Desk Team Lead at Guaranteed Rate since September 2020. In this role, Nicole has developed and implemented protocols for the Disclosure Analyst team, focused on maintaining departmental efficiency and compliance with industry standards. Previously, as a Senior Accounts Manager at Meeting Sites Resource from May 2014 to September 2020, Nicole managed large-scale corporate conferences, handled RFP processes, negotiated contracts, and coordinated marketing projects. Nicole earned a Bachelor of Arts in Communications, Entertainment and Tourism from California State University, Fullerton, in 2014.