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Gerald Arnold has a diverse work experience spanning multiple companies. Their most recent position was at Telstra Health, where they served as the Head of Engineering for Virtual Care/Flow/Power Analytics. Prior to that, they held the role of VCS Head of Engineering at the same company. Gerald also worked as a Software Development Manager, implementing Agile processes and improving communication and cooperation within the organization. Before joining Telstra Health, Gerald served as a Development Manager at Foxtel, where they reformed teams and implemented test-driven development practices. Gerald also worked at Amadeus IT Group as a Development Manager, focusing on building and stabilizing the Australian arm of the Rail IT Team. Gerald's career began at Vindaloo Systems, where they served as a Team Leader and Development Manager. Their early experience also includes a role as a Senior Analyst and Project Manager at Mars, where they developed data warehousing solutions and web-based interfaces.

Gerald Arnold earned a Bachelor of Science (Aviation) degree from the University of Newcastle from 1993 to 1995, and later obtained a Bachelor of Computer Science degree from the same university from 1998 to 2001. In 2012, they obtained a certification as a Certified Scrum Master from the Scrum Alliance.