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Robin Hense is a seasoned professional with extensive experience in customer operations and technical solutions. Currently serving as Senior Customer Operations Manager at talentsconnect AG since January 2023, Robin previously held the role of Technical Solutions Analyst at WEAT Electronic Datenservice GmbH from June 2022 to December 2022. Between July 2011 and May 2022, Robin worked at StepStone as an IT Consultant, specializing in IT project management, implementation, monitoring, and support of IT-based integrations and APIs for automated data transfer formats such as XML and JSON. In addition, Robin acted as a key communicator between external clients, technical service providers, media agencies, recruitment agencies, and internal teams, including customer service, sales, and IT developers. Earlier experience includes a role as a Web Designer.