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Katie Sheppard began their work experience as a Corporate Management Trainee - Sales at Hyatt Regency Indian Wells Resort & Spa in January 2008. From there, they moved on to become a Sales Lead Manager in August 2008 and eventually worked their way up to become a Marketing Manager in November 2011. Katie held this position until March 2016 when they joined Suncadia Resort as their Director of Marketing in March 2016.

Katie Sheppard earned a Bachelor of Arts (BA) degree in Hospitality Business Management from Washington State University. Katie attended the university from 2004 to 2007.