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Diamond Heard has a diverse work experience starting from their most recent position as an Operations Support Specialist at SphereCommerce, LLC in February 2023. Prior to that, they were a Customer Service Representative at Cottonwood Financial from March to October 2022. Before that, they worked as a Warehouse Associate at KP Staffing for one month in February 2022. Diamond also held the position of an E-OSCAR Analyst at American Honda Finance Corporation from February to October 2021. In 2020, they worked as a Delivery Associate at Fusion Logistics, Inc. from September 2020 to February 2021, and as a Warehouse Associate at Amazon in August 2020. Before that, Diamond worked as a Waitress at Outback Steakhouse from August 2019 to July 2020, as a Student Intern at Marriott International from June to August 2019, and as a Service Cashier at Wing Town from January to May 2019. Their earlier work experience includes a role as an Inventory Checker for Tuskegee University Work Study from September 2018 to May 2019.

Diamond Heard attended Tuskegee University from 2015 to 2020, where they earned a Bachelor of Science degree in Hospitality Administration/Management.