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Raquel Gonzales is a Technology Specialist at BFA Industries since January 2022, bringing extensive experience in customer care from previous roles at IPSY, where positions included Customer Care Coordinator, Senior Customer, and Customer Care Representative from June 2018 to January 2022. Prior to that, Raquel worked as a Keyholder and Cashier at Boarders Sports Inc from November 2016 to May 2018, assisting customers and enhancing visual merchandising. Additional experience includes serving as a Kindergarten Teaching Assistant at iLEAD Schools from August 2016 to August 2017 and various leadership roles at California State University, Monterey Bay, where Raquel earned a Bachelor of Science in Mathematics in 2016.