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Esteban Petit is an experienced professional in the aviation and customer service sectors, currently serving as a Product and Operations Support Specialist at Norwegian since November 2019, where responsibilities include providing 2nd line escalation product support and acting as an Amadeus SME. Prior to this role, Esteban worked at Vueling from March 2017 to November 2019, initially as a Network Duty Officer managing daily ground operations and later as a Senior OCC Customer Response lead in customer operations strategy. Esteban's earlier experience includes positions at Iberia as a Handling Agent, Intercruises Shoreside and Port Services as Pier Staff, and AX Hotels as a Food and Beverage Assistant, alongside a degree in Tourism, Leisure, and Nature from Escola Universitària Mediterrani obtained in 2015.