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Shamon Cockrane is an accomplished professional in customer success and sales development with extensive experience across various industries. Currently serving as a Customer Success Manager 1 at Smartsheet since December 2020, Shamon previously held roles at JazzHR, including Senior Business Development Representative, where top performance in sales quotas and initiatives to enhance diversity and belonging were notable achievements. Earlier positions include Brand Representative at Abercrombie & Fitch Co., Fashion Advisor at Massimo Dutti, and Research Assistant at the Urban Justice Center, demonstrating a solid foundation in customer service and legal research. Shamon served in the New York Army National Guard as a Unit Supply Specialist, teaching first aid and maintaining inventory while collaborating with leadership. Academic credentials include a Bachelor of Arts in Law and Society with a minor in Philosophy from John Jay College (CUNY).