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Ben Lensch is a seasoned professional with extensive experience in customer success management. Currently serving as Senior Manager of Customer Success at Smartsheet since August 2015, Ben leads two senior teams, drives strategies for customer onboarding and revenue expansion, and partners across departments to enhance the customer experience. Previously, Ben held multiple roles at Smartsheet, including Manager and Customer Success Manager. Prior experience includes managing customer interactions and operations at Chess4Life and serving as a Barista at Starbucks. Ben completed the Leadership Advantage Course through Dale Carnegie Training in 2017 and earned a Bachelor of Arts in English Writing from Providence Christian College in 2012.