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Rachel Muller's work experience includes a role as a Client Operations Specialist at Shamrock Trading Corporation, starting in 2023. Prior to that, they worked as a Business Development Manager at the same company, focusing on prospecting, qualifying, and closing new accounts while also developing and growing existing accounts. Rachel has also worked at Grantham University as a Lead Returning Student Advisor and an Admissions Mentor, where they enrolled students and processed enrollment paperwork. Rachel also has experience as an Account Executive at Freightquote, where they informed and educated potential customers on supply chain and logistics solutions. In addition, Rachel has worked as an Enrollment and Completion Advisor at National American University, a Weight Loss Consultant at Slim 4 Life Weight Loss Center, a Loan Processor at HomeServices Lending, LLC, a Customer Service Representative at The Roasterie, Inc., and a Sales Representative at T-Mobile. Overall, Rachel has a diverse background with experience in client operations, business development, admissions, customer service, and sales.

Rachel Muller obtained a Bachelor of General Studies degree in Psychology from The University of Kansas in the years 1997 to 2001. Rachel later pursued a higher education, earning a Masters of Management degree in Proprietary Higher Education from National American University-Overland Park from 2014 to 2016. In addition to their formal education, Rachel has obtained several certifications in areas such as Collaborative Leadership, Creating a Culture of Collaboration, Cultivating Cultural Competence and Inclusion, Diversity, Inclusion, and Belonging, and Skills for Inclusive Conversations from LinkedIn in 2020.