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Azeddine Benihlal is a seasoned professional with extensive experience in customer service and IT support. Currently serving as Technicien de centre de services at SEREM Consultoría Empresarial since March 2023, Azeddine previously held roles including Assistant commercial at Selectra, Inbound Customer Service Representative at NLmatch B.V., and Service Desk Engineer at EMIXIS, a Viasat Group company. Earlier experience includes providing IT support for the European Parliament and serving as a Helpdesk Operator for Infrabel, where Azeddine managed ICT incidents. Azeddine's career began as a Helpdesk Agent at Atos and has spanned various customer service roles in Belgium’s notary offices and postal services. Azeddine completed education at Institut Marie Immaculée from 1979 to 1985.