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Chrissia Maclang currently serves as the Assistant General Manager at Sage Hospitality Group, overseeing operations across multiple hotels including Zelos, Zeppelin, and Zetta. In previous roles, Chrissia has held positions such as Task Force Director of Rooms and Director of Guest Experience at Hotel Per La DTLA, where responsibilities included managing front office operations and curating guest experiences. Prior experience includes serving as Director of Front Office at Ace Hotel, Task Force Hotel Manager at Pacifica Hotels, and various roles at Kimpton Hotels & Restaurants, where notable achievements included successful system conversions and significant improvements in guest satisfaction scores. Chrissia’s extensive background encompasses staff management, financial reporting, and enhancing guest services within the hospitality industry.