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Ronald Gonzalves has a diverse and extensive work experience in the field of information technology. Ronald is currently the Director of Academic & End User Support at Rancho Santiago Community College District, where they provide leadership and planning for the effective use of educational technologies. Prior to this role, they served as the Assistant Director of Technology Services and Broadcast Systems at Saddleback College, overseeing various technology-related functions. Ronald also worked as an IT Lead, Infrastructure and Operations at the City of Santa Ana on a contract basis. In their earlier career, Ronald held positions as an Information Technology Manager at L90.com, a Sr. Systems Engineer at eHobbies.com, and a Network Administrator at Boeing.

Ronald Gonzalves obtained their Master's degree in Business Administration from the University of Southern California between 2009 and 2011. Prior to that, they earned a Bachelor of Science degree in Management of Information Systems from Azusa Pacific University. In addition to their degrees, Gonzalves also holds certifications in Information Security and Auditing from California Polytechnic University, Pomona, as well as Cisco Certified Network Associate (CCNA) and Microsoft Certified Systems Engineer (MCSE) from Cisco Systems Inc. and Microsoft Corporation respectively. The specific details regarding when they obtained these certifications are not provided.