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Kate Demarest has extensive experience in various managerial roles, including branch manager, customer service operations manager, and FOH manager. Kate has effectively led teams in high-volume call center and delivery center operations, focusing on maintaining service quality standards, performance management, and engagement. Kate has a background in banking and customer service, where Kate excelled in resolving complex issues and enhancing customer satisfaction. Currently pursuing a Bachelor of Applied Science in Business Administration and Management, Kate is dedicated to professional growth and success in the field.