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Lucy Karanja is an experienced project manager currently serving as the Integrated Care and Patient Support Project Manager at Puget Sound Regional Services since August 2022. Previously, Lucy held the position of Operations and Agile Process Improvement Manager at Amazon, where effective communication with stakeholders was prioritized. Earlier roles include Customer Success Manager at Accu-Tech Corporation, Enterprise Account Manager at Jasco and Computer Revolution Africa, and Corporate Account Manager at Quintica. Lucy began a career in sales as a Sales Executive at Safaricom. Lucy's educational credentials include certifications as a Scrum Master and ITIL, along with a degree in International Business Administration from United States International University - Africa.