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Tri Novan

Customer Assistance & Blogger Section Head At PT Mitra Pinasthika Mulia (mpm Distributor) at PT Mitra Pinasthika Mulia (MPM Honda Jatim)

Tri Novan has a diverse work experience in the automotive industry. They started their career at PT Summit Oto Finance as a Credit Marketing Officer from July 2010 to December 2011. Afterwards, Tri Novan joined PT Mitra Pinasthika Mulia (MPM Distributor) where they held various roles. They worked as a Customer Loyalty Program Staff from January 2012 to December 2015, focusing on organizing events and building relationships with merchants. From January 2016 to December 2018, Tri Novan served as a Blogger & OHC Staff, maintaining relationships with bloggers and vloggers in the automotive field, and monitoring automotive articles and videos. Currently, Tri Novan is the Customer Assistance & Blogger Section Head at PT Mitra Pinasthika Mulia (MPM Distributor) since January 2019, leading a team and analyzing customer perspectives and complaints.

Tri Novan completed their Bachelor's degree, Gelar Sarjana, in Studi Komunikasi dan Media at Universitas Pembangunan Nasional Veteran Jawa Timur from 2006 to 2010. Additionally, they obtained several certifications including Fullstack Digital Marketing from Belajarlagi in February 2023, LEADERSHIP EDUCATION & DEVELOPMENT from MANAGEMENT DEVELOPEMENT INTERNASIONAL in October 2022, SOCIAL MEDIA ENGAGEMENT from PT Mitra Pinasthika Mulia (MPM Honda Jatim) in September 2022, CUSTOMER PROFILING & INVESTIGATION from PT Astra Honda Motor in August 2022, and PDCA SKILLS FOR PRACTITIONERS from Sarel Sentra Inspira in October 2019.

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