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Dawn P. Boland has extensive experience in leadership roles within customer support and sales teams, currently serving as SVP of Partner Services and Technical Support at Snap One, LLC since July 2009. In this position, Dawn leads multiple award-winning teams, including Partner and Technical Support, Education, and Customer Success. Previous roles at Snap One include Vice President of Customer Care, where responsibilities involved directing a successful Customer and Technical Support team, and Vice President of Sales, focusing on building high-performing customer support and sales teams. Prior experience includes serving as Director of Sales - East at Irwin Home Equity, managing staff and overseeing sales production while offering training and mentorship to management. Dawn's education includes coursework from Harvard Business School Online and University of Phoenix.