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María de Vicente has over nine years of experience in customer success and support roles, currently serving as Customer Success Lead at Primetag since March 2023, after progressing from Customer Success Manager. Previously, María held the position of Customer Success Manager at ShippyPro from March 2020 to March 2023 and worked as a Customer Support Specialist at Easyship between March 2018 and March 2020. Earlier in their career, María contributed to UNHCR, the UN Refugee Agency, as an Associate Program Officer from September 2014 to September 2016. María's educational background includes a degree from Universidad de Oviedo (2009-2014) and further studies at Universitat Oberta de Catalunya (2017-2018).