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Michael Burley has a diverse work experience spanning multiple roles and companies. Michael is currently working at OvationCXM, where they started in 2018. Michael'sroles at OvationCXM include Customer Success Solutions Lead, Customer Success Engineer, Technical Resource, QA Test Analyst - Product Betterment Team, Product Owner - Relay Proactive, and Technical Support Associate L2. Prior to OvationCXM, they were available for opportunities in 2017 and held the position of Dynamic and highly motivated support professional seeking opportunity. In 2016, Michael worked at MSI Solutions as a Tier III/Team Lead/Product Stakeholder. Before that, they were a Tier II TruCloud Specialist at Multi-Systems Inc. in 2015. In 2014, they worked at OpenTech Alliance, Inc. as a Technical Specialist providing remote technical support for custom-manufactured self-service kiosks. Michael also worked at Asurion as Help Desk Support - PSS in the same year. In 2013, Michael was an International Specialist & Procurement at eSquared Communication Consulting.

Michael Burley attended Sayreville War Memorial High School from 1993 to 1997 and earned a High School Diploma with a focus on General Studies. Michael then enrolled at Brookdale Community College from 2001 to 2002, studying Communication, General. Later, from 2010 to 2012, Michael attended DeVry University, where they pursued a degree in Technical Management/Networking.