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Jeff McCune is a seasoned technology professional with extensive experience in software engineering, systems administration, and SaaS management. As the Principal and Founder of Open Infrastructure Services, LLC since September 2015, Jeff showcases strong problem-solving skills. Previously, Jeff contributed as a Software Engineer at Puppet Labs, Inc., focusing on Puppet platform components, and served as a Professional Service Engineer, emphasizing user-friendly software solutions for system administration. Prior roles include SaaS Manager and Senior Systems Administrator at NetSmart Technologies, where responsibilities centered on product design and data center management, as well as Systems Administrator and System Specialist at The Ohio State University, providing technical support and developing IT services. Jeff holds a Bachelor of Science in Computer Science Engineering from The Ohio State University.