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The Customer Support and Relations team at One Call Concepts, Inc. is responsible for providing exceptional service and maintaining strong relationships with clients using our one call notification centers. This team handles technical support, oversees customer relations, and assists with the ITIC (Internet Ticketing and Information Center) system, including its coordination on a national level. They also engage in damage prevention strategies and provide web product assistance to ensure smooth operations and the highest standards of safety and efficiency in utility damage prevention.