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Geoff Darbyshire has over 40 years of experience in operations and customer support within the technology sector. Since August 2011, Geoff has held the position of VP U.S. Operations at NSSLGlobal LLC, where a focus on strategic management and operational excellence has driven growth. Prior to this role, Geoff served as VP Customer Support at STM Group, Inc. from September 1987 to August 2011, contributing to customer satisfaction and service delivery. Geoff's career began at Xerox Computer Services, where, from March 1980 to 1987, the role of Technical Support Manager was undertaken, establishing a strong foundation in technical problem-solving and support methodologies.