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Jens Winterhalter is a seasoned professional in customer experience and business development, currently serving as a Senior Customer Experience Manager at mytheresa.com since June 2021. Prior to this role, Jens held various positions at The RepTrak Company, where responsibilities included Business Development Manager for the EMEA region and Germany & Nordics. Jens's earlier experience also encompasses marketing management at Hufsy and consultancy at MarketingLab Copenhagen, along with significant roles at COS and The Boston Consulting Group. Jens holds a Master of Science in Brand and Communications Management from Copenhagen Business School and a Bachelor of Science in Betriebswirtschaftslehre from Ludwig-Maximilians-Universität München, complemented by vocational training in hospitality.