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Chelsea Hoover is an accomplished Senior Customer Success Manager with extensive experience in managing customer relationships and driving product adoption across various companies. Currently at Conductor since September 2024, Chelsea previously held senior roles at ClientSuccess and Searchspring, where responsibilities included onboarding new customers, providing training, and ensuring post-live support while collaborating with multiple departments to enhance the customer experience. Chelsea's earlier roles at Pearson involved project management, training, and serving as a key liaison for customers and internal teams. Chelsea holds a Bachelor of Science degree in Photography from Grand Valley State University, completed in 2009.