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Ildefonso Moyano is an experienced professional in the hospitality and customer success sectors, currently serving as Vice President of Customer Success - Onboarding & Education at Mews since July 2017, where leadership of high-performance teams focuses on customer outcomes. Previously, Ildefonso held various senior roles including Senior Director Global Customer Success and Managing Director IBERIA & LATAM, emphasizing exceptional customer experiences and expansion strategies in Spain, Portugal, and LATAM markets. Additionally, Ildefonso contributes to Climber Hotel as an Advisory Board Member and has an extensive background in academia as an Associate Professor at IQS Executive Education and EADA Business School, specializing in Revenue Management. With significant management experience at renowned hotels such as Amister Art Hotel Barcelona and Hotel 4 Barcelona, Ildefonso has a strong foundation in sales and marketing developed over years in the industry, supported by an impressive educational background including a Master Certificate in Hotel Revenue Management from Cornell University and an Executive MBA.