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Debbi Pratama has extensive experience in IT support and helpdesk roles, currently serving as an IT Support professional at Tiket.com (PT. Global Tiket Network) since August 2018. Prior experience includes positions as an IT Helpdesk at Adaro Energy, where troubleshooting for hardware, software, and IP phones was a primary responsibility, and as an IT Operations Engineer at PT Pertamina Gas, where daily and monthly reporting was conducted. Debbi also worked as a Staff Administrator at Brain Hospital and as an IT Helpdesk Analyst at PT BCA Finance, focusing on reporting and problem resolution. Debbi holds a Bachelor's Degree in Computer Science from Universitas Gunadarma, earned between 2005 and 2010.