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Grant Williams has an extensive work experience in the telecommunications industry. Grant has held various leadership roles in companies such as Lingo, Birch Communications, FusionConnect, Broadvox, Cypress Communications, Cavalier Telephone, and Network Telephone. Their roles have included Vice President of Operations, Vice President of Client Services, Vice President of Customer Care, Vice President of Customer Operations, Director of Customer Implementation & Support, Director of Business Care, Regional Vice President of Operations, Director of Customer Support, and Manager of Regulatory Affairs.

Grant Williams attended the University of West Florida from 1991 to 1995, where they obtained a Bachelor of Arts (B.A.) degree in Communication and Media Studies.