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Samantha (Blum) Kramer is a seasoned professional in customer success and account management, currently serving as the Director of Customer Success & Professional Services at Jungle Scout. Samantha has held pivotal roles including Senior Director of Account Management at Sensor Tower and Global Director of Customer Success at data.ai, where responsibilities spanned various management levels within the customer success domain. Additionally, Samantha contributes as a member of Women of Customer Success and serves as an advisor for Catalyst Software. Educationally, Samantha holds a Bachelor of Arts in English General Literature with a concentration in Rhetoric & Global Cultures from Binghamton University-State University of New York.