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Lisa Combs-Fortier began their work experience as an Operations Project Coordinator at Zelis. Lisa then moved on to become an Associate Project Manager at Zelis before transitioning to their current role as a Client Operations Associate at Sapphire Digital, which is a part of Zelis. In their roles, they have been responsible for organizing and documenting operational processes, training teams, maintaining data, and delivering high-quality products or services that meet business needs.

Lisa Combs-Fortier holds a Bachelor of Arts degree in Social Sciences from the University of New Hampshire. As for additional certifications, they completed "Nano Tips and Shortcuts for Using Excel with Kat Norton" from LinkedIn in March 2023, "Visual Storytelling in PowerPoint" from LinkedIn in February 2023, and "Improving Your Focus" from LinkedIn in May 2022.