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Mady Manuel has a solid background in IT and customer support operations. With experience in leading teams to exceed KPIs, transitioning support operations, and implementing engagement initiatives, Mady has demonstrated success in various roles at both Infor and Accenture. Additionally, Mady has shown proficiency in software engineering and marketing, making them a versatile and skilled professional. With a degree in Computer Science from De La Salle Lipa, Mady brings a strong foundation of technical knowledge to their current managerial role at Infor.