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Nami Kinoshita

Production Support Specialist - Cloud Services at Webroot

Nami Kinoshita has over a decade of diverse experience in customer service, support, and coordination roles. Currently serving as a Production Support Specialist at OpenText since November 2015, Nami handles customer inquiries, assists with software installations, and manages product sales and license renewals. Prior experience includes working as a Tour Coordinator at JTB Australia Pty Ltd, where responsibilities encompassed quoting, tariff negotiation, and event planning; as an Interpreter/Translator for SANKYU, facilitating communication for a grinder overhaul project; and as a Customer Service Product Coordinator at Pinpoint Pty Ltd, managing product setups and supplier inquiries. Earlier positions also include roles at Bush Australia Pty Ltd as a Service Operations Administrator, and Apple as a Customer Relations Advisor. Nami holds a Bachelor of Economics from Fukuoka University and several certifications in Information Technology and Telecommunications.

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