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Kayleigh Williams is a dedicated professional with extensive experience in customer service and team leadership. Currently serving as a Customer Service Team Lead at Igloo Energy since November 2018, Kayleigh manages a team of energy associates, ensuring high-quality service through effective feedback and training. Previously, Kayleigh held roles such as Senior Sales Support at Imperial Cars and Customer Service Officer at Eastleigh Borough Council, further developing skills in handling customer inquiries across various platforms. With a strong educational background in History, holding both a Master of Arts and a Bachelor’s Degree from Cardiff University, alongside experience as a Mentor Consultant at the university, Kayleigh combines academic knowledge with practical skills to foster community engagement and customer satisfaction.