ÂÜÀòÂÒÂ×

Luke Dawson is a seasoned professional with extensive experience in operations and customer service management. Currently serving as Regional Field Manager and previously as National Customer Build Manager at Hyperoptic since November 2019, Luke has a strong background in enhancing service delivery and optimizing resource allocation. Prior experience includes over 14 years at Openreach in various managerial roles, focusing on improving service metrics and leading large teams of Customer Service Engineers. Luke's career began in engineering roles at Openreach and technical management at Allied Leisure, where responsibilities included health and safety oversight and maintenance operations.