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Rachel Jondro has a solid background in the insurance industry, with their most recent position being a Claims Manager at Hylant since 2016. Prior to this, they worked at TDC Risk Management where they held various roles such as Claims Manager, Personal Lines New Business Specialist Team Leader, Producer, and Personal Lines Account Manager. Rachel's insurance career began with an internship at TDC Risk Management in 2007, followed by a role as a Personal Lines Account Technician. Overall, they have gained valuable experience in claims management, new business development, and account management over the years.

Rachel Jondro attended The University of Toledo from 2004 to 2007, where they earned their Bachelor of Business Administration (B.B.A.) degree with a focus on Financial Services.