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Shawn Giraud has held various positions in the customer service and retail industries since 1989. Shawn began their career at Safeway as a Floral Department Manager in 1989. In 2006, they joined Jenny Craig as a Sight Supervisor and later as a Health and Wellness Coach. In 2020, they joined Hownd as a Customer Support Specialist and was later promoted to Customer Success Manager.

Shawn Giraud graduated from Chaparral High School.