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Natalia Urban is a skilled ³¢Ã¶²Ô±ð²¹»å³¾¾±²Ô¾±²õ³Ù°ù²¹³Ùö°ù at Hantverksdata Sverige AB since August 2021, with prior experience as an Airport Attendant at Swedavia AB from April 2013 to December 2021, providing airport and tourist information, ticket sales, and problem-solving assistance in daily interactions with customs and migration authorities. Additionally, Natalia served as a Passenger Management Operator at Paxport AB and completed an internship as a Trafikassistent with SAS, gaining expertise in passenger check-in processes and service excellence under pressure. Educational qualifications include a Yrkeshögskoleexamen in Lönespecialist from Stockholm School of Business, an International Travel Consultant degree from TEC Travel Education Centre, and a Master’s degree in Economy and Management within the Hotel and Tourism Industry from St. Petersburg State University of Water Communications.