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Paul Cason, MBA, is an accomplished Director of Engineering and Operations at Hallmark Cards, where leadership encompasses fostering innovation and collaboration with product teams for consumer-focused product development. With extensive experience in various leadership roles, including Digital Technology Director and Retail Technology Program Manager, Paul has successfully transformed corporate strategies and executed technical initiatives across multiple dimensions. A strong advocate for service excellence, Paul has led teams in implementing process optimizations while achieving significant profits through innovative marketing channels. Additionally, Paul has contributed to academia as an Adjunct Faculty Instructor at the University of Central Missouri, teaching courses on leadership and team management. Paul holds an MBA in Ethical Strategic Leadership and a Bachelor's degree in Business Administration from the University of Central Missouri, complemented by an Associate of Arts from Metropolitan Community College.