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Amanda Huffman is an experienced professional in customer success and management, currently serving as a member of Women of Customer Success and a founding mentor at Women in Customer Success. At Veris Health, Amanda leads customer success strategies, enhancing customer satisfaction and retention while collaborating with stakeholders and product teams. Previous roles include Customer Experience Manager at Lucid Lane Inc., where Amanda managed a team and improved onboarding processes, and Customer Success Implementation Manager at Outset Medical, where Amanda oversaw numerous projects and developed customer health scoring. Amanda holds an MBA and a B.B.A. in Health Care Administration from Tiffin University.