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Richard G. Block is an experienced customer support technician currently employed at ESPEC North America since November 2023. Previously, Richard held the position of Supervisor - Test Engineering at Tesla from November 2019 to September 2022, where responsibilities included managing a team of technicians in HVAC/R, overseeing equipment maintenance, and implementing preventative maintenance schedules. Richard's career also encompasses significant roles such as Lead Maintenance Technician at Weiss Envirotronics, Field Service Engineer positions at Pro Temp Mechanical and Weiss Technik North America, as well as an HVAC/R Instructor at Silicon Valley Career Technical Education Center. Richard holds an AAS degree in HVAC/R from Wyotech-Fremont and has completed HVAC/R certification courses at Silicon Valley Career Technical Education Center.