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Kerry Zhou is currently the Director of Customer Operations at Forma.ai, bringing a wealth of experience in product management, project management, and business analysis. Kerry previously held positions at Quad Infotech Inc. as a Product Manager and at Mold-Masters Limited as a Manufacturing Engineer. With a Master of Engineering in Industrial Engineering from the University of Toronto, Kerry's expertise lies in designing and launching new products, improving operational efficiency, and overseeing the implementation of software solutions.